About Us

Our Treatment Space

Atabey Spa is located in a tranquil, private space on the second floor above the reception area at Velero Beach Resort. Due to our small space, we are limited to one service at a time (unless you are friends or family and wish to be treated at the same time in the same space.) Additionally, we offer service in your room, or by the resort’s pool, at an additional charge of $15 USD.

Making an Appointment

Our therapists are not generally onsite unless there is a treatment happening – therefore we ask for all bookings to be made a minimum of one hour in advance. When you are making your appointment, please indicate the treatment you wish to have and the length of treatment time. Don’t forget to specify if you wish your services provided at the spa, in your room, or at the pool. Do to the limited number of treatments that can happen at any given time, we encourage you to book your treatments at least 24 hours in advance.

Appointments can be made by telephone, email or in persona at the Velero reception. Contact us to make your appointment now.

Spa Etiquette

Please plan to arrive at least 10-15 minutes prior to your treatment so you can relax, enjoy a refreshment and prepare for your treatment. Please let your therapist know if you have any special physical or medical needs, conditions, or considerations.

First Appointment booking: If you are not a guest at Velero Beach Resort, all appointments require a credit card number, gift certificate number or a 50% cash deposit.

Guests who fail to show for appointments may be asked to pre-pay for future treatments.

Cancellation Policy

Due to the popularity and demand for our spa services, we would appreciate your understanding and cooperation. If you have booked a single treatment and need to cancel, you must notify us at least 6 hours in advance. For multiple treatments you must notify us at least 12 hours in advance. Cancellations less than 6 hours before your treatment will be charged 50% of the treatment cost. No-shows will be charged at full value. Arriving late will simply limit the time of your treatment. Your treatment will end on time so that the next guest will not be delayed and the full value of your treatment will be applied.

Gratuities

Our pricing does not include gratuity. Tipping is left to the discretion of all guests for all treatments, packages, and programs.

Book Your Treatment Now